Fall 2020 – What to Expect The Tutoring and Learning Center welcomes students for both face-to-face and online tutoring for fall 2020 term. Read the following tips, view the schedules page for more information, and contact the TLC with questions. We look forward to supporting you in your journey! Online Tutoring OptionsStudents can connect with tutors online for assistance in math and physics, science, writing and English and computer skills. See our full tutoring schedule. Face-to-Face Tutoring Tips and Etiquette Wear a mask per campus policy and state mandate. Use the main TLC entrance at M210. You will check in at the reception desk and may need to wait until there is an opening in the lab you wish to visit. If there is a wait, consider connecting with a math or science tutor online (when available). Make an appointment ahead of time with a writing tutor. Do not enter if you have a fever, cough, or any signs of COVID-19. Before entering, wash your hands. Be respectful to the tutors and other students. Please be prepared with specific questions. Be patient – it may take longer than usual to get your questions answered, and we are doing the best we can. Always maintain a distance of 6 feet between you and others. We can accommodate only the number of chairs available. Be mindful of others. If there are students waiting, please leave when your question is answered. You can always come back! When you leave, wash your hands. Online Zoom Tutoring Tips and Etiquette A quiet space with a reliable internet connection is recommended, and (if you are using a computer) a microphone and preferably a webcam. You will be muted and your webcam will be turned off when you enter. You can un-mute yourself and turn on your webcam (if you have one) after entering the meeting. If you have audio issues, use the chat feature. If not already the default, set your Zoom name to your preferred name. Click on the “participants” tab, then choose “rename.” There may be a wait time if the tutor is helping other people, and they may not be in the main meeting room when you enter. Please be patient, and someone will help you as soon as possible. If after clicking a Zoom link you enter a waiting room and the tutor is on break, you may wait or check another available Zoom meeting. Personal one-on-one time varies based on tutor availability and student demand. You will be put into a breakout room based on subject, and tutors will cycle through. Be prepared as much as you can with questions to make the best use of your time. Please be patient with us! This is new territory for the TLC, and we are doing all we can to continue offering high-quality tutoring to as many students as possible. For more information on how to use Zoom, see the LSC Zoom User Guide or video tutorials from Zoom. The LSC Technology Help Desk is also available with information; additionally, students can book an appointment with Help Desk staff to receive assistance.