Lake Superior College

3.8 Student Complaints & Grievances

Part 1. General Statement of Policy 
A student has the right to seek a remedy for a dispute or disagreement through a designated complaint or grievance procedure.

The college shall establish procedures, in consultation with student representatives and others, for handling complaints and grievances.  These procedures shall not substitute for other grievance procedures specific in board and college policies or procedures, regulations or negotiated agreements.  This policy does not appy to academic grade disputes.  Grade appeals must be handled under a separate college academic policy.

Part 2. Procedures
The college shall establish procedures to implement this policy which are outlined in Procedure 3.8.1.

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