Executive Summary 2003 Grad Survey

Total Grads 629
Completed Surveys 305
Completion Rate 48.5%

Gender Stats Award Stats Summary Items of Interest Three-Year History

Gender	Grads	Survey Completers
Male	228 (36%)	125 (41%)
Female	344 (55%)	180 (59%)
Uncoded	57	(9%)

Awards	Grads	Survey Completers
AA/AS	192 (28%)	56 (19%)
AAS	208 (31%)	124 (41%)
Diploma	167 (25%)	101 (33%)
Certificate	102 (15%)	20 (7%)
Missing		4 (1%)

The demographics of the survey respondents have remained fairly consistent over the last three years; however, the response rate has decreased from 79% in 2001 to 57% in 2002 to a current 48.3% in 2003.
In general, satisfaction level has decreased in all but two of the areas on the survey. With a dramatic decrease in the completion ratio though, it is difficult to generalize that overall satisfaction has actually decreased. It will be difficult to follow-up with these graduates; however, efforts should be made to increase the response rate in 2004 for greater reliability.

Satisfaction was rated on a five-point Likert scale, with 1 being very dissatisfied and 5 very satisfied.

Items of interest:
The greatest decrease in satisfaction is in food service/cafeteria, with a mean rating in 2001 of 3.52 and a mean of 3.01 in 2003, a .51 point decrease and 27.5% either dissatisfied or very dissatisfied.
Satisfaction with Student Employment dropped from 3.69 in 2001 to 3.34 in 2003, a .35 pt. decrease. However, within this variable there were 55% of the respondents who were neutral.
Satisfaction with tuition decreased .33 in the mean rating, from 4.08 in 2001 to 3.75 in 2003.
Those items where the mean decreased between .25 to .30 points are as follows:
Bookstore - from 3.7 in 2001 to 3.41 in 2003 (.29 pts.) and 16% either dissatisfied or very dissatisfied
Classroom Facilities - from 4.14 in 2001 to 3.38 in 2003 (.28pts.)
Career Guidance - from 3.66 in 2001 to 3.38 in 2003 (.28 pts.) and 18% either dissatisfied or very dissatisfied. In 2002 there were 15% who were either dissatisfied or very dissatisfied
Personal Counseling - from 3.66 in 2001 to 3.39 in 2003 (.27 pts.) and 17% who were either dissatisfied or very dissatisfied
Financial Aid - from 3.68 in 2001 to 3.42 in 2003 (.26 pts.)
Lab Facilities - from 3.97 in 2001 to 3.72 in 2003 (.25 pts.)
There ware an additional eight items whose mean score fell between .20 and .24 points between 2001 and 2003.